System for Increasing Marketing and Sales
Microsoft Dynamics™ CRM
Sell more. Improve results. With the implementation of Mycrosoft Dynamics™ CRM the way to new customers will be simpler, while increasing the satisfaction and profitability of existing customers.
CRM solutions are aimed at automating marketing and sales processes and improving IT support for decision-making. With increased marketing and sales activities, the use of CRM can significantly reduce costs and increase sales and customer satisfaction.
The solution enables:
- Creating a complete picture of your clients;
- Measuring marketing and sales efficiency;
- Providing high satisfaction and quality service to clients at all contact points;
- Lower sales costs, higher sales and improved business results.
Microsoft Dynamics™ CRM is a complete solution for customer relationship management that supports business processes from marketing and sales to support of existing customers. The main advantages of the solution are, in particular, the integration with Microsoft Outlook solution, an intuitive user interface, high flexibility and rapid deployment. This means that less time is needed to train employees who can start working faster and focus on the key aspect of business – your customers.
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Microsoft Dynamics™ CRM:
Benefits of Microsoft Dynamics™ CRM Solution
Fast and transparent access to customer information
CRM enables fast and easy access to customer information for all employees who need this information in their work in real time. The profile of individual clients can be reviewed, edited and analyzed by all employees who need this information in their work. The customer’s history is monitored: from the first contact, to the issued invoice and further sales activities.
Responsive Customer Support
Since we have a complete history of customer contact, we can quickly help with complaints or any troubles that may occur and we can remind the customer that a service or a renewal of a purchase is required.
Support with the preparation of marketing and sales planning
On the basis of the data of the past trends on the market, current state of orders and demand dynamics for our products over the year, and other business information stored in CRM, the preparation of annual and monthly marketing and sales activities is simpler. This approach makes it possible to anticipate changes on the market, to which we can respond faster than the competition.